Frequently asked questions
Where are you based?
Levitate Collectables is based in Perth, Australia.
Do you ship Australia-wide?
Yes, Australia-wide shipping is available. Free shipping applies to eligible orders over $300 at checkout.
Is local pickup available?
Perth pickup is available where offered at checkout. Please wait for pickup confirmation before collecting.
Are products authentic?
We focus on authentic sealed Pokemon, One Piece and premium TCG products.
How do pre-orders work?
Pre-orders are paid at checkout and fulfilled when stock arrives. Release dates and arrival timing may change based on supplier updates.
Can I ask about a product before buying?
Yes. Use the Contact page for product questions, order help or pickup enquiries.